The Core Server must be updated with the Core patch before updating agents.
Once it is generally available, this method can be used to update agents.
For most of 2015, Pine Cove has been discussing the changes taking place with E-Rate 2.0.
I can ping the Shoretel Server, the Communicator works fine if there is a phone. For testing purposes we have the PC in the office going out an isolated DSL line coming back in our main line to our CISCO ASA.
Hi Richard, Is the Softphone feature enabled on the user's profile? Also, what IP address is the Communicator PC being allocated once the VPN is open?
Note: The installer included with this release writes a detailed log that can be used to help troubleshoot installation problems.